Senior Network Engineer

Company: Infosys
Location: Richardson
Posted on: April 2, 2026

Job Description:

Infosys is seeking a skilled Senior Network Engineer to provide on-site technical support, troubleshooting, and maintenance across field locations. The role involves diagnosing and resolving network issues, installing and configuring network hardware, performing routine system audits, and ensuring stable network connectivity at remote sites. This is a field-intensive role requiring frequent travel to customer offices, data centers, branches, and operational sites. Required Skills: • Candidate must be located within commuting distance or willing to relocate to Richardson, TX. This position may require travel in the US. • Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three year of progressive experience in the specialty in lieu of every year of education. • At least 4 years of Information Technology experience. • At least 4 years of experience in network support, Trouble shooting and field services • Hands on experience with resolving network outages, performance degradation, and connectivity issues. • Strong experience on routers, switches, firewalls, access points, modems, and edge network equipment. • Troubleshoot LAN/WAN issues, including routing failures, VLAN misconfigurations, Wi-Fi interference, and cabling faults. • Conduct packet-level analysis using tools such as Wireshark, TCPdump, or SolarWinds (as applicable). • Support VoIP and video conferencing network connectivity issues. • SD-WAN management, configuration, and troubleshooting WAN networks. • Installation of network devices including modems, routers, wireless access points(WAP), load balancer. • Tools: 1.Network analyzers: Wireshark, SolarWinds. 2.Hardware: cable testers, crimping tools, OTDR/fiber testers. 3.Ticketing systems: ServiceNow. • Candidates authorized to work for any employer in the United States without employer-based visa sponsorship is welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time. Preferred skills: • Strong problem solving and analytical skills. • Excellent communication and customer handling abilities. • Ability to work independently in remote environments. • Time-management and prioritization ability under high-pressure conditions. • Certifications preferred but not mandatory: CCNA, CCNP, JNCIA, CompTIA Network, Aruba ACMA/ACMP. • Ability to travel extensively (up to 50% based on requirement). The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements. Benefits Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits: Medical/Dental/Vision/Life Insurance Long-term/Short-term Disability Health and Dependent Care Reimbursement Accounts Insurance (Accident, Critical Illness , Hospital Indemnity, Legal) 401(k) plan and contributions dependent on salary level Paid holidays plus Paid Time Off About Us Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. EEO Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

Keywords: Infosys, DeSoto , Senior Network Engineer, IT / Software / Systems , Richardson, Texas