Sr. Strategic Account Executive - GEMS (Higher Ed)

Company: Astound
Location: Lewisville
Posted on: May 26, 2025

Job Description:

DescriptionAstound Broadband, the sixth-largest cable operator in the United States, is a leading supplier of cutting-edge technology and communications services-and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company. Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success. With us, you'll stay empowered to do your best work by creating astounding possibilities for local communities and beyond.A Day in the Life of the Sr. Strategic Account Executive - GEMS (Higher Education) :

• Manage accounts on an on-going basis ensuring satisfaction and retention through superior customer focus. This includes frequent service follow-ups, problem solving, and emerging needs identification
• Conduct proactive sales activities including hunting new territories
• Manage installation projects with various teams to ensure on-time delivery, successful turn-up and customer satisfaction
• Respond to requests from customers for information, support, assistance, joint proposals, pricing, etc.
• Respond to demand sales requests
• Supports others within the sales/service team to achieve customer satisfaction
• Conduct proactive sales activities, including proactive needs assessment, applications development, proposal presentation, order negotiation and post-sales service requirements
• Negotiate to secure contracts with MIS and Telecommunications Managers in order to achieve revenue growth and retention
• Other duties as assignedWhat You Bring to the Table:
  • 2-3 years of experience working with Universities, Colleges and Fortune 500 companies
  • Demonstrated success in telecommunications and internet sales to end-user customers, including strategic and large business customers and government accounts using relationship management and system sales concepts
  • Ability to sell to C level executives within an organization
  • Proven ability to build and execute a multi year sales revenue plan into Complex accounts
  • Experience in systems selling, consultative sales techniques, and account planning including account profiling, account positioning strategy, customer needs analysis, sales opportunity development, service improvement planning, and long range account management strategies
  • Professional business acumen in funnel management and forecasting in a CRM environment
  • Product knowledge of both switched and dedicated services, as well as associated end-user and carrier applications
  • Operational understanding of telecommunications ordering, provisioning, and billing processes
  • Working knowledge of general marketing principle tools and processes
  • Skills necessary for decision making and maintaining customer retention
  • Must possess a valid driver's license with a satisfactory record per the Company's standards and policyPreferred Qualifications:
    • 2-4 yr College degree or equivalent industry experience
    • Minimum 8 year track record of success selling to large businesses with technical solutions.
    • Involvement in trade and commercial organizations to expand the market awareness of the companyWe're Proud to Offer a Comprehensive Benefits Package Including:
      • 401k retirement plan, with employer match
      • Insurance options including: medical, dental, vision, life and STD insurance
      • Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization
      • Floating Holiday: 40 hours per year
      • Paid Holidays: 7 days per year
      • Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws
      • Tuition reimbursement program
      • Employee discount programBase Salary: The base salary range in Texas for this position is $95,000 - $105,000 annually, plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Texas and may not be applicable to other locations.Commissions at plan: Targeted commissions at full attainment are eighty thousand annually. Our sales total compensation offers the potential for significant upside above targeted earnings for those who overachieve their sales targets.Diverse Workforce / EEO:Astound Broadband is proud to be an Equal Opportunity Employer and we are dedicated to cultivating a diverse, equitable and inclusive workplace where employees feel valued, respected and empowered. Discrimination of any kind has no place here. We are dedicated to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military, veteran status, and any other characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. FCO (For San Francisco Candidates Only):Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.CCPA Employee Privacy Policy (For California Candidates Only): Our Mission Statement:* Take care of our customers* Take care of each other* Do what we say we are going to do* Have fun Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
        
        Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
        This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the notice from the Department of Labor.
        
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Keywords: Astound, DeSoto , Sr. Strategic Account Executive - GEMS (Higher Ed), Other , Lewisville, Texas